Understanding Six Sigma
Currently, most hospitals operate at 3 Sigma or less defective rate, this translates into poor patient satisfaction and devastating patient outcomes. This, simply put, is not good enough!
The Lean Six Sigma approach identifies and eliminates variation in patient care that causes adverse outcomes and poor patient satisfaction for your hospital or ambulatory clinic. Winning and keeping customers requires near perfect performance. The bottomline is that companies operating at Three or Four Sigma spend up to 25% of their revenues fixing defects. This is known as the “cost of poor quality”.
The Six Sigma approach identifies and eliminates defects with a structured, data-driven, problem-solving method of using rigorous data-gathering and statistical analysis. The statistical representation of Six Sigma describes quantitatively how a process is performing. To achieve Six Sigma, a process must not produce more than 3.4 defects per million opportunities. A Six Sigma defect is defined as anything outside of customer specifications.
Six Sigma differs from traditional quality improvement programs in its focus on input variables. While traditional process improvement methods depend upon measuring outputs and establishing control plans to shield customers from organizational defects, a Six Sigma program demands that problems be addressed at the input root cause level, thereby eliminating the need for unnecessary inspection and rework processes.
Our mission at 6SigmaTek is to provide practical training that can be used immediately on the hospital floor and in the ambulatory clinic. We teach the tools by applying them to real projects in real time. Our students typically consist clinicians,house keeping, finance, administrators, infection control specialist, quality, risk, etc. We provide a common sense approach of problem solving.
We offer mentoring after training for all belt levels, we walk with your staff to ensure gains are met and maintained. Our value proposition is that we target a 2:1 ROI. We offer 3-month mentoring after training for Green Belt and Black Belt trainees. We provide all training and presentation templates needed for project success. We offer 2 on-site visits to the client’s location, as well as Champion Training and project selection criteria before participants begin training. We are a one-stop- shop for Lean and Six Sigma. Learn more about us…
Are Health Care Reform initiatives keeping you up at night?
With the onset of Health Care Reform which includes initiatives such as VBP and Meaningful Use and Accountable Care Organizations, hospital processes have to be repeatable, consistent, and safe. Voice of the Customer and Transparency are the new “NormaI” imperatives. Now more than ever before it is the minimum responsibility and duty to be reliable, consistent, and provide safe processes through flawless execution for patients. We at 6SigmaTek look at processes, “One patient at a time”. It doesn’t matter if you are a 10 bed hospital or a 1000 bed hospital; that one patient could be a loved one. Our passion is that the patient comes first.
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