Although Lean Six Sigma has its roots in manufacturing, concept is helping to improve above-office operations. Ask yourself why does it take so long to pay vendors, or set up clients, etc..? Eliminating wasted non value added motion saves time. We understand that people are not machines but people work too processes and that is Lean Six Sigma is all about.
Transactions are an integral part of business. Some transactions are simple, however most are complex and grow over time into unwieldy processes that are no longer competitive and drain resources. Insurance and banking transactions, for example, can take days or weeks to complete, resulting in customer dissatisfaction and extra costs.
In services, defects in transactional processes are difficult to identify and carry over into subsequent steps. In addition work-in-process (WIP) is concealed on computers and desks throughout the enterprise. For more information about our consulting and training services for Lean Six Sigma in the Transactional and Service world contact us.
Experience
6SigmaTek are experienced “Six Sigma” practitioners. We pride ourselves on being the best through real life experience and out of the box thinking that contributes to a company’s bottom line results. Our consultants have worked as real life engineers solving real problems for the following companies:
Our in-depth knowledge and real life experiences as Black Belts and Master Black Belts shadow the industry. We provide Lean Six Sigma training and deployment to small, medium and large business.